Privacy policy
The company BELGAUFRE SRL, located at Rue des Digitales 2, MARQUAIN 7522 (Belgium) operates the BELGAUFRE SRL website.
In the context of accessing, consulting, browsing and using the site and the services it offers, you may be required to provide BELGAUFRE SRL with personal data concerning you which is protected by law.
Nevertheless, navigation on the website can be carried out without you having to provide BELGAUFRE SRL with information of a personal nature as well as your identity.
This data protection policy refers to the Regulation of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (known more simply as the General Data Protection Regulation or ‘GDPR’).
Consequently, your personal data will be processed in accordance with the GDPR, any national legislation adopted pursuant to the GDPR and any other legislation governing the processing of personal data.
If you communicate personal data, BELGAUFRE SRL acts as data controller and has implemented appropriate security measures to protect your personal data.
BELGAUFRE SRL thanks you for taking note of this personal data protection policy, which explains how, why and what personal data BELGAUFRE SRL uses.
For any specific requests, you can ask your questions directly to BELGAUFRE SRL by sending an email to [email protected]. BELGAUFRE SRL will be happy to answer them!
1. What personal data is processed by BELGAUFRE?
This includes all data that you enter on the website or that you generate by using it, as well as data transmitted when you communicate with BELGAUFRE SRL services.
The personal data processed is limited to that which is strictly necessary for the provision of the services offered on the website and for each of the purposes for which we process your data. They are listed below.
This information must be provided as it is compulsory in order to process any requests you may make. If you do not wish to provide the mandatory data, we will not be able to process your request.
CATEGORIES OF DATA EXAMPLES OF DATA
Identification data: Surname, first name, contact details, email address, telephone number, etc.
More generally, BELGAUFRE SRL may combine the data you provide with data collected by automated means.
2. Why does BELGAUFRE use your personal data?
BELGAUFRE SRL processes your personal data for the following purposes:
- Management of complaints for the execution of the commercial relationship via the contact form: response to requests for information and other possible complaints
- Management of pre-litigation or litigation in the name of legitimate interests: defence of the interests and rights of BELGAUFRE SRL in the event of a violation or infringement identified on the website
- Compliance with legal and regulatory obligations
All these processing operations are based on the legitimate interests of BELGAUFRE SRL.
3. Who can have access to the personal data that you have entrusted to BELGAUFRE?
In its capacity as data controller, BELGAUFRE SRL may call upon ‘processors’ to process all or part of your personal data, to the extent necessary to accomplish the tasks entrusted to them.
By definition under the RGPD, a processor is a natural or legal person who processes personal data at the request and on behalf of the data controller.
In this sense, the categories of recipients of personal data are as follows:
BELGAUFRE SRL and its staff: Management of the website and provision of services (for example, processing orders, responding to requests made via the contact form, etc.).
Various sub-contractors (host, IT maintenance provider, etc.): For technical and logistical performance issues
Miscellaneous advice: Management and handling of pre-litigation and litigation, provision of miscellaneous advice
Judicial and administrative authorities: For the administration and management of a specific request from an administrative or judicial authority.
Data is allocated to service providers under conditions that may involve the transfer of data outside the European Union (such as the United States). Where applicable, these transfers will be secured by the signing of standard contractual clauses with the parties concerned. If the signature of these standard contractual clauses is not sufficient to guarantee the security of the data to be transferred, other appropriate additional security measures will be put in place.
4. What are the protection measures adopted by BELGAUFRE to protect your data?
In accordance with the General Data Protection Regulation, BELGAUFRE SRL has put in place appropriate technical and organisational measures to protect your personal data and to guarantee the protection of your rights against any possible breach or violation likely to lead, accidentally or unlawfully, to the destruction, loss, alteration, access or unauthorised disclosure of your personal data.
Access to your personal data is strictly controlled and reserved for employees, partners of BELGAUFRE SRL and subcontractors who need to access it in order to process it on its behalf.
BELGAUFRE SRL also guarantees that it has taken the necessary measures to ensure the availability, integrity and confidentiality of the personal data it processes, both with regard to its employees and with regard to any person or company duly authorised by BELGAUFRE SRL to process your personal data.
BELGAUFRE SRL ensures that the partner respects commitments as binding as its own in terms of security and compliance with legislation on personal data and that it offers appropriate guarantees to protect your privacy.
Nevertheless, BELGAUFRE SRL draws your attention to the risks associated with the operation of the Internet and the existence of possible risks in terms of occasional loss of data or breach of confidentiality of data transiting via this network. Furthermore, the information offered on the website may be interrupted in cases of force majeure or beyond the control of BELGAUFRE SRL or due to events beyond the control of BELGAUFRE SRL.
In this sense, in the event of an attack on the security and/or confidentiality of your personal data collected during consultation and navigation on the Site, a security alert relating to the said attack will be notified to you as soon as possible.
5. How long does BELGAUFRE keep your personal data?
Your personal data will only be kept for as long as is necessary to fulfil the purposes for which your data was collected and/or to comply with legal or regulatory archiving requirements, for example.
Data collected in the context of a request for information or a complaint is kept for the time required to process and close the request for information or complaint;
More generally, beyond the above period, your personal data is kept for: five (5) years for data kept for evidence purposes; ten (10) years from the end of the financial year for data kept for accounting purposes, as well as for commercial documents (invoices, commercial correspondence, etc.).
6. What are your rights regarding your personal data?
You have the right to access, rectify, oppose, delete and communicate information and data held by BELGAUFRE SRL.
You also have the right to the portability of your data, the right to limit processing, the right to define directives concerning the fate of your personal data after your death, the right to obtain that your personal data be transmitted in a structured format and the right to lodge a complaint with a supervisory authority.
The exercise of your right will depend on the legal basis for the processing of your data.
If there is no response or if the response is unsatisfactory, the data subject may refer the matter to the Data Protection Authority: https://www.privacycommission.be/fr.
You may exercise your rights by writing to the designated Data Protection Officer, providing proof of your identity by email ([email protected]) or by post to the following address Rue des Digitales 2 in MARQUAIN 7522 (Belgium)